Policies & return checklist

Return It Clean & Full

Fuel Policy

Uses standard Gasoline (Out Full / Return Full). Unfilled tanks are billed at $7/gallon + $15 service fee.

Meter Allowance & Overtime

Hour meter is read at drop-off and pickup; usage over allowance bills at $25/meter hour. Late returns bill at $35/hour up to the full extra day rate.

Allowances: 4 hrs pickup, 8 hrs daily, 12 hrs weekend, 40 hrs weekly, 160 hrs monthly.

Security Hold

Refundable credit-card hold of $1,000 ($500 with a verified contractor COI), placed 24 hours prior to drop-off and released after the pickup inspection less any charges.

Track Cleaning Tiers

Rubber track with light dry sand: acceptable return — Normal Florida Sand / Light Dirt
$0 Free

Rubber track and rollers packed with mud and clay — Mud-Packed Tracks / Undercarriage
$75

Rubber track caked in heavy wet mud — Heavy Mud / Concrete
$150

The Hydraulic Thumb Rule & Damage Protection Exclusions

The Hydraulic Thumb Rule

“Grab only what a 1-ton machine can safely lift; never overload the thumb or lift over structures/people.”

12.0% damage protection plan

Mandatory for every dry renter without a verified loss-payee COI. Covers accidental machine damage above a $500 per-incident deductible. It is a contractual waiver, not insurance.

Exclusions — renter assumes full financial responsibility for:

Negligence
Overloading
Hydraulic thumb misuse
Theft from an unsecured site
Rubber tracks
Hoses
Fuel contamination

Contractor COI waiver

Repeat and commercial contractors may waive the 12.0% fee by uploading an active Certificate of Insurance naming the owner as Loss Payee before the booking is confirmed. Once verified on file, the hold drops from $1,000 to $500, and repeat contractors unlock a 10.0% loyalty discount after 3 rentals within 60 days.

Jobs we don't take

Septic installs, pool excavation, digging deeper than 5 ft 7 in, lifting loads over people/structures, or removing large trees/stumps beyond 1-ton capacity. Gates or access under 40 inches cannot be dispatched. Utilities must be located via 811 and private irrigation lines marked.

Drop-off & pickup checklist

Before dispatch

Photo of your driver's license
Photo of your gate opening next to a tape measure
E-signed rental agreement

The truck does not roll until these 3 items are completed.

At drop-off & pickup

We log the hour meter, confirm the gasoline tank, and take 6 timestamped photos: front/blade, rear/engine, left track, right track, bucket/hydraulic thumb/hoses, and hour meter. You sign on the driver's phone to confirm condition.

All prices before tax; plus applicable Florida sales tax, calculated at checkout.

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